One standard across every dealership.
Advisors practise against the same customer scenarios and the same evaluation criteria, regardless of location or trainer availability.
Warranted Assess · For automotive OEMs
How many dealership conversations fall below your standard before CSI tells you?
The blind spot
Training completion tells you who watched the module. It does not tell you how an advisor handles an anxious owner, a repeat repair, or a price objection.
Warranted Assess gives every advisor realistic voice practice, immediate scoring, and targeted coaching before the customer is in front of them.
Training completed
does not mean
conversation ready
See the product, not another explanation
Watch one difficult customer conversation from practice to proof.
An advisor takes a realistic voice call, receives scored feedback, completes the right coaching, and tries again.
01
Practise with an AI voice customer
02
Score the soft and technical skills
03
Open video separately
Coach the gap and verify improvement
What changes for the OEM
From course completion to visible capability.
See what the completion report misses.
Review individual performance and aggregate gaps by dealership, zone, and region before they surface as complaints.
Coach the exact moment that failed.
Route the advisor to the relevant video, module, or follow-up question instead of repeating generic training.
One simple learning loop
Practise. Diagnose. Coach. Prove.
-
01
Practise the conversation
The advisor responds naturally by voice to a realistic customer scenario.
-
02
Diagnose the gap
Customer handling and technical accuracy are scored in the same session.
-
03
Coach what matters
The advisor receives the most relevant content or next action for that gap.
-
04
Prove improvement
A follow-up attempt shows whether the learning actually changed performance.
Start with evidence, not a full rollout
Prove it with one cohort and a written success standard.
Select the scenarios, define the scoring rubric, establish the baseline, and agree what must improve before the first advisor begins.
Discuss the pilot
Reference pilot scope
Not measured outcomes
500
Advisors in the proposed Phase 1 cohort
100,000+
Addressable advisors across the full network
Fits the existing environment
SSO, API-based access, or embedded delivery · Individual to regional reporting